Contact information
Caliber Crest
Contact Information
We're glad to help with anything related to your order, a specific timepiece, or our policies. Reach out any time — a real member of our team will get back to you personally.
Customer Service
Email: client@calibercrest.com
Our team aims to respond within 1 business day, Monday through Friday. During busier periods, please allow up to 2 business days for a reply.
Order Support
If your message is about an existing order, please include the following so we can assist you as quickly as possible:
- Your order number;
- The email address used at checkout;
- Any relevant photos, if your inquiry involves a damaged or incorrect item.
Before You Reach Out
You may find your answer faster in one of our policies:
- Shipping Policy — processing times, delivery estimates, and tracking
- Return & Refund Policy — how to request a return or refund
- Privacy Policy — how we handle your personal information
- Terms of Service — the terms governing your purchase
Company Information
Caliber Crest
Email: client@calibercrest.com
Operated by: Ivan Kulman
Registered Address: 56A Shinnick Drive, Oakhurst, NSW 2761, Australia